Description: Genuine, Laboratory Certified Natural Fancy Color Diamond All Diamonds, Offered By ‘The Diamond Robot’ Are Exceptional And Competitively Priced.In Addition To Their Evident Investment Value, Our Diamonds Are Cut To An Optimum Standard For Jewellery Manufacture. Please Take A Moment To Read About UsPlease Don't Forget To Review Our Shipping And Returns Policy About Us With over 65 years experience as a world leader in the supply of natural, precious gems,DY Diamonds extends its exemplary record of honest and ethical trading to the online global community through our Diamond Robot on Ebay.Currently located at the heart of the diamond-trading district at Ramat-Gan, Geneva and London The Diamond Robot is uniquely placed to source and supply natural, Fancy Colour diamonds and fine quality gems upon demand.With over 65 years of trading experience as a leading supplier to the retail and wholesale jewellery markets of Europe, Asia and the Middle East, The Diamond Robot offers you its expertise in addition to its unique inventory.Just ask the Robot! Free ShippingThe trans-shipment of diamonds is strictly controlled by customs authorities worldwide and‘thediamondrobot’ adheres fully to international customs and shipping protocols.Whether the diamond you have purchased is for personal or commercial use, your localCustoms are likely to charge a duty on the item irrespective. Furthermore, authorities inspecific countries will insist that clearing diamonds and gemstones through Customs can only beundertaken by an authorized customs agent and not the shipping company. We therefore urgeyou to contact your local customs authority in advance to clarify which restrictions apply onthe importation of diamonds and gemstones into your country.In addition to customs duty, you should expect shipping companies to charge a separatehandling fee on your parcel. We have had feedback from customers that this fee is sometimesnegotiable and might be reduced.All fees and duties are set locally and are therefore not included in “Free Shipping”. Returns If, for any reason you are dissatisfied with the merchandise you receive, we urge you tocontact us directly in order to understand the nature of the problem. However, if you do wishto make a return, ‘thediamondrobot’ provides a 14 day money-back guarantee, which is givenunder the following terms only.The diamond or diamonds or gemstone or gemstones or any item purchased through“thediamondrobot” store on eBay – hereafter known as ‘Merchandise’ - in question must bereturned to thediamondrobot within 14 days of receipt and will be done so at the expense ofthe buyer: The ‘Merchandise’ must be returned in its original condition without any damage tothe ‘Merchandise’ such as chips, scratches or treatments of any kind: The ‘Merchandise’ mustprecisely match the data records as printed on the original laboratory certificates that wereissued for the said ‘Merchandise’: A period of 3 working days will be needed for the‘Merchandise’ to undergo in-house inspection by ‘thediamondrobot’ in order to establish theabove: ‘Merchandise’ returned to ‘thediamondrobot’ for refund are to be returned at theexpense of the buyer (that’s you), which includes all handling charges, local taxes, insurancecharges and any extra fees incurred that are in addition to the cost of Shipping: Any‘Merchandise’ returned to ‘thediamondrobot’ must be insured by you (the buyer) againstdamage or loss in transit: In the event that the ‘Merchandise’ has been opened from its seal bythe buyer, and the buyer wishes to return the said ‘Merchandise’, then the buyer must firstsend the ‘Merchandise’ back to the respective gem laboratory to have it re-sealed. Once sealedthe ‘Merchandise’ may then be returned to ‘thediamondrobot’ under the above conditionsonly.Once ‘Merchandise’ has been shipped to us, it is your responsibility (the buyer) to inform us byemail to expect the shipment. ‘thediamondrobot’ is not responsible for ‘Merchandise’ that wedo not receive, or ‘Merchandise’, which is not returned in accordance with the above termsand conditions.All refunds will be made by PayPal only.
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